General Information/Sales 
info@northwoodinc.com
Customer Service
customerservicegroup@northwoodinc.com
Claims Management
claims@northwoodinc.com
EDI Claims Information
edi@northwoodinc.com
Provider Affairs
provideraffairs@northwoodinc.com
Northwood Plus Program
plusprogram@northwoodinc.com
Member Complaints
qualityassurancegroup@northwoodinc.com
Provider Complaints
qualityassurancegroup@northwoodinc.com
Provider Appeals
providerappeals@northwoodinc.com
Web Site Questions/Feedback
mis@northwoodinc.com
Report Suspected Fraud, Waste and Abuse
compliance@northwoodinc.com
Office Hours
Monday – Friday
8:30 a.m. – 5:00 p.m. (EST)
Claims/Inquiries
Northwood Inc.
P.O. Box 510
Warren, MI 48090-0510
Provider Inquiry Line:
Provider Inquiry Fax:
Business Line:
Business Fax:
(800) 393-6432
(586) 755-3878
(586) 755-3830
(586) 755-3733