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    • 28 JUN 18
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    Is your claimant experience resulting in renewals?

    Is your claimant experience resulting in renewals?

    At first glance, claims experience and policy renewals may not seem directly linked. However, insurance companies must uphold stringent standards of excellence to ensure their claimants experience the highest levels of satisfaction throughout the entire claims process. Unsatisfied claimants translate into unhappy insureds, which can often lead to the loss of those same insureds when

    • 15 MAY 18
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    How PBMs Help Reduce the Burden of Cost for the End Patient

    How PBMs Help Reduce the Burden of Cost for the End Patient

    Pharmacy Benefit Managers (PBMs) play a vital role in the administration of claims for insurance companies. The ever-increasing cost of prescription medications is a challenge that is difficult to tackle and a PBM will partner with the insurance company to help control claims costs. In challenging times such as this, it is vital to the

    • 12 APR 18
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    Northwood: Helping to Improve Your Claimant Engagement

    Northwood: Helping to Improve Your Claimant Engagement

    The administration of claims can be incredibly complex, particularly if the claimant involved suffered catastrophic injuries. Adjusters and examiners are often on the front lines of the claim, tasked with many duties including claimant indemnification. Whether a claim falls under workers’ compensation or automobile no-fault coverage, it’s important for an insurance company to also focus

    • 10 APR 18
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    Will Integrating Medical and Pharmacy Benefits Lead To An Improved Bottom Line?

    Will Integrating Medical and Pharmacy Benefits Lead To An Improved Bottom Line?

    Insurance companies administering claims are tasked with overcoming many obstacles and difficulties within automobile no-fault and workers’ compensation claims. When claimants sustain injuries and require the use of prescription medicines together with durable medical equipment, prosthetics and orthotics (DMEPOS) services, insurance companies and their adjusters and examiners are confronted with many additional challenges above and beyond the typical complexities associated with claims. If your insurance company hasn’t considered integrating medical and pharmacy benefits, you