Healthwatch - Senior Citizens and Healthcare
With the American "baby boomer" population either already 65 or quickly nearing that age, immediate attention is being focused on this population not only by the health care industry, but also by the government as they address changes associated with Obamacare.
HR Corner - Making Excellent Customer Service a Priority
If a business is truly committed to making excellent customer service a top priority, several steps must be taken. Ideally, the organization already has a Quality Operating System in place and has identified customer service as a key measurable.